- Returns:
We want you to be completely satisfied with your purchase from Icey Life World Wide. If you are not satisfied with your purchase, you can return or exchange the item within 30 days of receiving it. To be eligible for a return or exchange, the item must be in the same condition that you received it, with all tags attached and in its original packaging. We will not accept returns or exchanges of items that have been worn or washed.
To initiate a return, please contact us at [contact email or phone number]. Once we have received your item, we will process your return or exchange and notify you of the status.
- Shipping:
We offer standard shipping to all customers within the United States and other countries worldwide. All orders placed on our website will be processed within 3-5 business days. Shipping times vary depending on location and shipping method selected. We are not responsible for any delays caused by shipping carrier or customs.
We also offer expedited shipping for an additional fee. If you need your order sooner, please contact us at [contact email or phone number] for more information on expedited shipping options.
- Damaged or Lost Items:
If you receive a damaged item or your package is lost in transit, please contact us immediately at [contact email or phone number]. We will work with the shipping carrier to resolve the issue and send you a replacement item.
Please note that we cannot be held responsible for packages that are lost or stolen after delivery. If you are concerned about your package being lost or stolen, we suggest selecting an option with signature confirmation at checkout or shipping to an address where someone will be available to receive the package.
- International Shipping:
We offer international shipping to customers worldwide. Please note that customs fees and import duties may be applied to your order. These fees are the responsibility of the customer and we are not able to estimate or cover these fees.
As with the TOS and Privacy Policy, i would advise to consult with a legal professional to help you tailor it to your specific business needs.